Privacy Policy

Privacy Policy

At Bariphones Ltd, we take your privacy seriously.
This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website, purchase our products, or contact our support team.
By accessing or using our services, you agree to the practices described in this policy.

1. Who We Are

Bariphones Ltd
71 Fenchurch Street, London, EC3M 4BS, United Kingdom
Phone: +44 20 3807 4821
Email: contact@bariphones.co.uk
We are a UK-registered company specializing in the sale of advanced smartphones and mobile technology solutions.

2. What Information We Collect

We may collect the following categories of data:
  • Personal Identification Data: full name, email address, phone number, shipping and billing address.
  • Technical Data: device type, browser type, IP address, time zone settings, and cookies.
  • Purchase Information: products viewed, added to cart, purchased, and order history.
  • Support Interaction Data: emails, chats, and call transcripts with our support team.
  • Account Data: if you create an account, we store login credentials (encrypted) and account preferences.

3. How We Use Your Information

We process your data to:
  • Fulfill your purchases and deliver your products.
  • Communicate order confirmations, updates, and support messages.
  • Improve our website, product offerings, and customer experience.
  • Comply with legal and regulatory obligations.
  • Detect and prevent fraud or unauthorized activity.
We never sell your data to third parties.

4. Legal Basis for Processing

We rely on the following legal grounds under UK GDPR:
  • Contractual necessity: to process your order and deliver products.
  • Consent: for optional marketing communication.
  • Legitimate interest: to improve services and ensure site security.
  • Legal obligation: to retain data for tax and regulatory purposes.

5. How We Share Information

Your personal data may be shared with:
  • Payment processors (e.g., Stripe, PayPal).
  • Delivery and logistics partners (e.g., Royal Mail, DPD).
  • Authorized service centers for repairs and warranty.
  • IT service providers involved in maintaining our website.
All third parties are contractually required to respect the confidentiality and security of your data.

6. International Transfers

While we primarily store and process data within the United Kingdom, some services (e.g., cloud hosting) may involve transfers outside the UK.
In such cases, we ensure that appropriate safeguards (e.g., Standard Contractual Clauses) are in place.

7. Data Retention

We retain your personal information only as long as necessary:
  • For purchase records: 7 years (legal and tax compliance).
  • For marketing preferences: until you withdraw consent.
  • For support interactions: up to 24 months for quality assurance.

8. Your Rights

You have the right to:
  • Request access to your personal data.
  • Correct inaccurate or incomplete data.
  • Request deletion of your information ("right to be forgotten").
  • Object to data processing or restrict it.
  • Withdraw consent for marketing communications at any time.
  • File a complaint with the UK Information Commissioner’s Office (ICO).
To exercise these rights, contact us at: privacy@bariphones.co.uk

9. Cookies & Tracking Technologies

We use cookies to improve your browsing experience, analyze website traffic, and support essential functionality.
You can manage your cookie preferences via your browser settings or our website's cookie banner.
Types of cookies used:
  • Necessary cookies for site functionality.
  • Performance cookies for analytics.
  • Marketing cookies (with your consent).

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in laws or our practices.
Updates will be posted here with a revised effective date.
We encourage you to review this page regularly.

11. Contact Us

If you have any questions, requests, or complaints related to this policy or your personal data, please reach out to us:
Bariphones Ltd
71 Fenchurch Street, London, EC3M 4BS, United Kingdom
Phone: +44 20 3807 4821
Email: privacy@bariphones.co.uk